Returns & Exchanges

At Primary Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. Our goal is to ensure you find the perfect fit and style for your wardrobe with minimal effort.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.